Clubs HQ | How Can I Delete My Personal Information or Account?

 

We hope you love using GWC now and always. However, if for some reason you ever want to delete your account (or your child’s account, if you are their parent), you can do that at any time by contacting us at [e-mail] . 

When you delete your account, we delete your profile information and any other content you provide in your profile (such as your username, password, email address, and profile photos) and depending on the category of user you are (i.e., Teacher Facilitator, Outside School Club Facilitator, School Club Administrator, Community Partner, Club Student User, Outside School Club Learner User, or parent), the additional content or Personal Information uploaded for use will be deleted.

School Clubs:

• Teacher Facilitator: Your data will be disposed of upon request, and any content or Personal Information associated with your account will be removed in the following manner:

• Your user submissions: Your profile and any projects you upload will be deleted. 
• Responses to user submissions: 
  • Messages or content shared between Teacher Facilitators, School Club Administrators, or parents may be retained if relevant to school record keeping (i.e. includes Student Data).
  • Messages or content shared between a Teacher Facilitator, School Club Administrator and a Club Student User are retained to assist schools with various recordkeeping or compliance obligations. This includes, for example, any content uploaded, including photos and videos, or comments on projects or curricular activities. This may also include the name of the Teacher Facilitator or Club Administrator. 

• School Club Administrator: Your data will be disposed of upon request, and any content or Personal Information associated with your account will be removed in the following manner:
  • Your user submissions: Your profile and any projects you upload will be deleted. 
  • Responses to user submissions: 
    • Messages or content shared between Teacher Facilitators, School Club Administrators, or parents may be retained if relevant to school record keeping (i.e. includes Student Data).
    • Messages or content shared between a Teacher Facilitator, School Club Administrator and a Club Student User are retained to assist schools with various recordkeeping or compliance obligations. This includes, for example, any content uploaded, including photos and videos, or comments on projects or curricular activities. This may also include the name of the Teacher Facilitator or Club Administrator. 

• Club Student User
  • Your use submissions: Your questions, comments, or Projects may be deleted, except for (a) content that a parent has requested be retained and transferred to a non-school account for a Club Student, or (b) for school legal compliance reasons (e.g., maintenance of “education records” under FERPA or “student data” under various state student privacy laws or equivalent laws in international jurisdictions).
  • Responses to user submissions: Messages or content shared between Teacher Facilitators, School Club Administrators, or parents (or a Teacher Facilitator, School Club Administrator and a Club Student User) are retained to assist schools with various recordkeeping or compliance obligations. This includes, for example, any content uploaded, including photos and videos, or comments on projects or curricular activities. 

Please Note, as a School Club participant: If you would like this content deleted, please first put in a request to your (or your child’s) school. If the school determines that the request should be implemented, the school may submit the request to GWC by contacting us at [e-mail]. 

Outside School Clubs:

• Outside School Club Facilitator
  • Your user submissions: Your questions, comments, or Projects will be deleted.
  • Responses to user submissions: Your questions, comments, or Projects will be deleted.

• Community Partner
  • Your user submissions: Your questions, comments, or projects will be deleted.
  • Responses to user submissions: Your questions, comments, or projects will be deleted.
• Outside School Club Child User
  • Your user submissions: Your questions, comments, or projects will be deleted.
  • Responses to user submissions: Your questions, comments, or projects will be deleted. Additionally, in order to comply with COPPA, Girls Who Code will also delete inactive Outside School Club Child Accounts after 12 months.  
• Outside School Minor User
  • Your user submissions: Your questions, comments, or projects will be deleted.
  • Responses to user submissions: Your questions, comments, or projects will be deleted.

What happens when I delete my account?

We aim to maintain our Club Services in a manner that protects Personal Information from accidental or malicious destruction. Because of this, even after you update or delete Personal Information you have provided us from our Clubs Service, your Personal Information may be retained in our backup files and archives for a reasonable period of time as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a GWC account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future. Also, we may retain and use your Personal Information to the extent necessary to comply with our legal obligations.

If you are a California resident, we may also retain Personal Information as set forth under the CCPA.  

Additional examples of when we may need to retain Personal Information after your account is deleted:

• Our contractual or business relationship with you.
• Financial recordkeeping –if you make a payment to us (e.g. for Premium Features) we are often required to retain this information for a longer period of time for purposes of account, dispute investigation and resolution, and compliance with tax, anti-money laundering, and other financial regulations. 
• Direct communication with us – if you have directly communicated with us, through a customer support channel, feedback form, or bug report, we may retain reasonable records of those communications. 

Stop Collecting Further Personal Information

Additionally, at any time, for Outside School Learner Users you can refuse to permit us to collect further Personal Information from your child by emailing [e-mail] from the same email used to create your parent account. Please keep in mind that deleting records may require us to terminate the account in question.